Frequently Asked Questions

Everything you need to know about your STS Ranchwear order.

What is the STS Ranchwear return policy?

We offer a 30-day return window for unworn items in their original packaging with tags attached. Please note that customized items are final sale.

How long does shipping typically take?

Standard shipping usually takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout.

Are your leather products made from genuine leather?

Yes, we pride ourselves on using high-quality, genuine full-grain leather for our jackets, bags, and accessories to ensure durability and style.

How should I care for my STS Ranchwear leather goods?

We recommend using a high-quality leather conditioner every 6 months and avoiding prolonged exposure to direct sunlight or moisture to maintain the leather's natural oils.

Do you offer international shipping?

Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders vary by location.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.