Returns & Exchanges
At STS Ranchwear, we stand behind the quality of our leather goods and apparel; if you are not completely satisfied, you may return your unworn items within 30 days of purchase. We strive to make the return process as seamless as the Western lifestyle we represent.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate your return or exchange.
- 2.Pack Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.